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The edge – a client-centric focus

By November 13, 2015July 25th,

The edge – a client-centric focus

November 13, 2015

Learning and development industry specialist, Kate Zabriskie, noted that the customer’s experience is a business’s reality. Indeed, businesses often forget the bottom line – to provide products and services which leave customers satisfied, and likely to return.

As a company which provides most of our services remotely and whose business is built on referrals, it has always been of utmost importance that we create a positive and prominent brand image.

If you are dealing with a service provider who functions predominantly in the online sphere and, more importantly, will be responsible for working with large amounts of your hard-earned wealth, you need to be sure this provider is trustworthy. One of the best ways to judge the character and efficiency of service providers is the feedback and reviews of those who have already used their services.

And although boasts a 100% success rate in each of the financial migration solutions we’ve provided to our customers, we’d like to share some of our customer experiences with you.

What our customers have to say

Angela Ross Innes – Ireland

I’m now living in Ireland and approached cashkows to help me with my financial emigration process, as this can be a very painful thing to attempt on your own. cashkows took care of everything, keeping me updated every step of the way. They made sure I had all the relevant paperwork filled out correctly, followed up with all parties from SARS to my bank to my R.A. I am extremely happy with the efficient and friendly service I received from cashkows, and would happily recommend them to any South African expats. Thank you for taking the pain out of my emigration experience.

Maxine Jones – United Kingdom

I am based in the UK & recently used cashkows to complete my emigration process from South Africa. They executed all the necessary requirements to finalise matters with SARS and to surrender various policies I had. They made all the arrangements for the funds to be transferred to my UK bank account and the entire process was efficient and painless. If you’re thinking of emigrating cashkows know their stuff – I’d recommend them.

Anton Hefer – Canada

Excellent and professional service from the cashkows team! What a pleasure after trying to deal with the bank and insurance companies on my own!

Denise Moolenschot – Australia

I have been delighted with the professional service offered by cashkows, which has steered me efficiently through a nightmare of bureaucracy. Having moved to Australia at the age of 40, I had multiple retirement annuities (paid up) left in South Africa. After 15 years, it was increasingly difficult to deal with this long-distance. I received conflicting and obviously wrong instructions from customer service staff at the insurance companies and gave up on ever seeing my money. I then saw a flyer on cashkows at the local ‘South African’ shop and though sceptical of the strange-sounding name, decided to enquire. The process has taken 4 months in all, and though there was a mountain of paper-work, it was so much easier having the expert advice from cashkows staff at every turn. My funds arrived in my local bank account yesterday, exactly as forecast. Thank you to all the staff at cashkows!!

Melvern Young – Poland

To all the staff at cashkows a big thank you for a job well done. I will recommend your service to all the expats that cross my path. Your service comes highly recommended.

Angela Foxcroft – United States of America

My husband & I recently completed our financial emigration through cashkows. We would like to thank everyone at cashkows involved in our process, for making what normally is a long, complicated matter into a smooth, problem-free process with a surprisingly quick turn around. Communication was efficient, instructions very clear, all our questions were answered effectively and the estimated time frame for completion of process was spot on. Thank you again cashkows – excellent service and highly recommended!!

Paul Novellie – Isle of Man

Yes, it’s for real. A proper, efficient, first world service from the (not so sleepy any more!) dorp of Hermanus. They will sort you out. Well done, and thank you.

Victoria Myburgh – France

Brilliant, efficient, and highly capable. Many thanks to the whole cahkows team for all their patience and hard work. I highly recommend them for any services that they offer.

David Liu – Taiwan

A huge thank you to the cashkows team for helping me redeem my RAs. You’re a great team of professionals that know what you’re doing. I even discovered that I had outstanding taxes and assisted with settling that. Great service and most importantly… you guys get the job done!

Brian Segal – Israel

I have never experienced professional service at this level before – I never knew that this kind of efficiency existed.

Kallie Zapke – Nambia

I would like to thank you for your quick and efficient service provided to me over the last couple of months. Although I paid no fees to cashKows you guys still provided me with expert and detailed advice. Thank you for that.

Nuala Mayne Sherriff – New Zealand

Dear Corrie & all at cashkows, I am sure you know that many people are very wary of using agents when trying to sort out financial matters in SA from abroad (I know I was initially skeptical – even though I had been referred via fb by a fellow S’African!) – but you guys have gone above & beyond the call of duty for us! Receiver of Revenue stuff sorted! Immigration status sorted! Monies from businesses, RA’s and inheritance sorted! Absolutely fantastic service & support with total transparency all the way! Thanks again!

Want to know more about

It’s only normal to be wary of cross-border financial services, but if you have money left in South Africa which you need to transfer offshore, want to cash in your policies, need help with your South African tax or want the most competitive foreign exchange rates, why not leave your details and we’ll get back to you.

We’ll answer all your questions and our initial services to you are free of charge – which means you will get sound advice and complete peace of mind while deciding on the best route to take with your money. Talk to us today – we’ll call you.

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